Comcast SportsNet Fails to Deliver HD

Posted December 1, 2010

I’m just going to call out CSN in the title, because maybe that way I’ll get their attention. However I know the answer is going to be some form letter about local blackouts, contractual obligations, scheduling conflicts, local broadcast rights, blah, blah, blah. It’s probably not their fault we don’t get the game in HD. Its probably Verizon, or DirecTV or some other broadcast partner.

Here’s the thing though. We, the fans, the customers, don’t care about the reasons. We just want it to work. We want to come home from a long day at work, sit down on our couch, turn on our overpriced HDTVs and watch a road game in glorious high definition. It shouldn’t matter if we’re on Comcast, Cox, DirecTV, or Fios. We’re paying for the service, and we want it delivered. So we don’t really care which service provider, or which network is at fault, we just want it fixed…. without an hour long phone call from us.

If the game must be blacked out on the NHL network, and for some reason someone believes its a good idea to broadcast the Wizards games on the main channel instead, then efforts should be made to provide the game in HD to all customers in a manner in which they can find it. It’s really simple. No excuses, make it happen, this time, and every time.